01 · 7 examples
Customers & sales
The replies, quotes and follow-ups that eat the front half of every day.
Reply to customer enquiries in your tone
Paste the email or message. Claude drafts a reply that sounds like you, using your prices, hours and policies from its project knowledge.
Turn a phone call into a written quote
Dictate or type what the customer asked for. Claude lays it out as a clean, itemised quote using your price list and standard terms.
Draft a proposal from a few bullet points
Give it the client name, what they need and rough scope. It produces a structured proposal in your house style for you to edit.
Write follow-up emails that don't feel pushy
Tell it how long since you last spoke and what stage the deal is at. It drafts a short, natural nudge.
Respond to reviews — good and bad
Paste the review. Claude drafts a considered reply that thanks, apologises or clarifies without sounding defensive.
Summarise a long email thread before you reply
Paste the whole chain. It tells you what was agreed, what's outstanding and what the customer is actually asking for.
Handle a complaint calmly
Describe what went wrong. It drafts a reply that owns the issue, sets out what happens next and protects the relationship.
02 · 7 examples
Admin & operations
The repetitive work nobody was hired to do, but everyone ends up doing.
Turn meeting notes into actions
Paste rough notes or a transcript. Claude returns decisions made, who owns what, and deadlines — ready to send round.
Write a how-to guide for a task only one person knows
Talk it through once. Claude turns the explanation into a step-by-step procedure the rest of the team can follow.
Fix a spreadsheet formula (or write one)
Describe what the column should do. It gives you the formula and explains it in plain English.
Clean up a messy list of names, addresses or products
Paste the data. Claude standardises formatting, spots duplicates and flags what looks wrong.
Draft the email you've been putting off
Tell it who it's to and what you need to say. Awkward messages — chasing, declining, correcting — get written in seconds.
Summarise a supplier contract before you sign
Upload the PDF. It pulls out the term, notice period, price changes and anything unusual. Still read the contract — but you'll know where to look.
Plan a rota, an order schedule or a project timeline
Give it the constraints — people, hours, deadlines. It produces a first draft you can adjust.
03 · 6 examples
Marketing
Consistent, decent content without hiring an agency or losing your evenings.
Write a month of social posts from one conversation
Tell Claude what's happened in the business lately. It drafts a set of posts in your voice for you to pick from.
Turn a job you just finished into a short case study
Describe the problem, what you did and the result. It writes it up — you check every fact before it goes anywhere.
Draft your monthly newsletter
Paste your bullet points. Claude structures them, writes the intro and suggests a subject line.
Rewrite a page of your website that isn't converting
Paste the page and say who it's for. It rewrites for clarity and gives you two or three alternatives.
Generate ad and headline variations to test
Give it one working headline. It produces ten more in different angles so you can test rather than guess.
Answer "what should we post about?"
Tell it your trade and your customers. It suggests topics your customers actually search for.
04 · 5 examples
Money
Not accounting advice — just less time staring at numbers and chasing invoices.
Write invoice-chasing emails that get paid
Tell it how overdue and how many reminders so far. Claude escalates the tone appropriately, from friendly to firm.
Explain a set of accounts in plain English
Upload the PDF your accountant sent. It tells you what's improved, what's worse and what to ask about.
Categorise a pile of expenses
Paste the transaction list. It suggests categories and flags anything that looks personal or duplicated.
Build a simple cashflow forecast
Give it your recurring costs and expected income. It sets up a month-by-month view you can drop into a spreadsheet.
Sense-check a price increase letter
Draft the letter, paste it in. Claude tells you how it reads from the customer's side and suggests softer or clearer phrasing.
05 · 5 examples
Hiring & people
Getting the right person in, and the paperwork around them, without an HR department.
Write a job ad that attracts the right people
Describe the role and the kind of person who does well in it. It drafts an ad that's specific rather than generic.
Prepare interview questions for a role
Paste the job ad. Claude suggests questions that test the skills that matter, plus what a strong answer looks like.
Draft an onboarding checklist for a new starter
Tell it the role and your tools. It produces a first-week plan you can tweak.
Write a first draft of a policy
Holiday, expenses, working from home — describe how you want it to work and it drafts the policy. Get it checked before it's official.
Prepare for a difficult conversation
Explain the situation. Claude helps you plan what to say, anticipate responses and keep it fair and calm.
06 · 6 examples
Running the business
A thinking partner for the decisions that land on the owner's desk.
Plan your week in ten minutes
Brain-dump everything on your plate. It groups, prioritises and tells you what to drop.
Talk a decision through before you make it
Lay out the options. Claude asks the questions you'd want a sharp advisor to ask and summarises the trade-offs.
Write the monthly update to your team, bank or investors
Give it the numbers and the headlines. It produces a clear, honest update in your voice.
Understand a piece of jargon, regulation or software
Ask in plain English. It explains at whatever level you need, and tells you when to get professional advice.
Work out what to automate next
Describe a task you do every week. Claude tells you whether it's a Claude job, an automation job, or a hire.
Draft a reply to a tender or grant application
Upload the questions and your notes. It structures answers to the brief so you're editing, not starting from blank.
The honest bit
All of this works. Almost none of it works from a blank chat box.
Every example above assumes Claude already knows your prices, your tone, your templates and your customers. That's the setup most businesses never get round to — and it's the first thing the Claude Kickstart does.
Always check what it writes before it goes to a customer, and get professional advice on anything legal, financial or HR. Claude is a very good first draft, not a replacement for judgement.